Best Western Premier Herald Square
What Guests Say
Location and staff was AMAZING!!!
Piotr
May 2025
The staff was always polite and helpful and the room was clean. It was easy to commute to and from the hotel since it was close to the trains and city attractions. We also got help with our bags between check-out time and our bus schedule, which was a big plus.
Emmilie
October 2024
Great location, staff very friendly and accommodating, they keep your luggage free of charge after check out, rooms are not that small.
Fanny
March 2025
Everything. It looks like is a family hotel. The girls at the reception are lovely . We got a room with views to the empire state and our whole stay was very pleasant. I would definately go back . The room was big enough with batroom aside . Good size overall . They cleaned our room every day.
Verónica
April 2025
The room was small but comfortable, clean, and quiet. It was well located for my purposes, convenient to Grand Central Terminal. The bed was very comfortable. Everything needed was provided including good Wi-Fi and toiletries. The price was very good for NY even in off-season. I would stay again.
Margaret
January 2025
The highlight was the kindness and friendliness of the receptionist (I've forgotten her name, forgive me, her name started with the letter “T” and she was wearing a scarf covering her hair), as well as the hotel's infrastructure and cleanliness.
Fernando
February 2025
Great location; I walked to most of my appointments. Pleasant staff. Excellent breakfast. Good room.
William
December 2022
Everything was great, and they allowed me to check in early. pleasant staff at front desk. clean comfortable room. Great lighting
V
November 2024
Fantastic Location, and an unbeatable price. Within 10 mins walking distance of Times Square, the empire state building, and many shopping centers. Very central, modern/updated, and SPOTLESS hotel room. There was attention to detail in the folding of the towels and prep of the room by the housekeepers. Highly impressed!
Ahmed
January 2023
Proximity! Views and comfortable bed
Kristen
October 2024
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